Frequently Asked Questions
Everything you need to know about your favorite beauty products.
Are L.A. COLORS products cruelty-free?
Yes, we are a proud cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to test on our behalf.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your shipment's progress.
What is your return policy?
We accept returns on unused and unopened products within 30 days of purchase. Please contact our customer service team to initiate a return authorization.
Do you ship internationally?
Currently, we ship to most countries worldwide. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
Are your products vegan?
While many of our products are vegan, some may contain ingredients like beeswax or carmine. Please refer to the specific product packaging for a full list of ingredients.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.